If you are looking to hire a Plumber do not call Acorn Plumbing. Customer service starts with being polite.The Serviceman walked in with an attitude and was very condescending. We called others and found one who was polite. He explained what we needed to do and why. His work was done in timely manner and fair price.
A great family run plumbing business
Fantastic company! I read the reviews before calling them and there were some that were not great. However, like they say, there are three sides to every story, your side my side and the truth. This is a great company that really makes sure the end user is satisfied. Very concerned about safety and cleanliness, fairly priced and on schedule! Support a local family owned company!
Acorn installed a new pressure booster for us. Somehow, 4 days later the intake valve shattered in the middle of night flooding our finished basement with 1-2 inches of water. We called, they came, and they accepted responsibility. They stated this has never happened to them before and were unsure of how to respond with their insurance and would do all they could to make it right. This is rare and should be rewarded. Please support professionals that stand by their work!
Terrible. Never use this "service." The owner couldn't seem to remember the scheduled times HE offered to me as my choice for scheduling convenience. Therefore when his employee arrived 2 hours early, I wasn't home. I was told I was being billed $125.00 for missing my scheduled appointment. (Please note that (1.) I had just promptly paid them nearly $1000 for a furnace job and (2.) it was his employee who encouraged me to complain about the superfluous charge made due to the owner's error.) I phoned to complain and was FINALLY "Excused ONCE." Stupidly, I then re-scheduled, and get this: the same thing happened again. You can't make this stuff up. My strong advice, then, is to RUN anywhere else for plumbimg/heating services! This outfit should be avoided at all costs - which will be yours - if you don't.
Acorn Plumbing Heating is a US Plumber based in Billings, Montana. Acorn Plumbing Heating is located at 415 S 25th St, Billings, MT 59101, USA.
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