Complete BullShit!!!
Came in the morning of a blizzard right as they were opening up. There was a lot of snow to move in order to get things going, and the staff was obviously very busy. Ed still took the time to explain to me the differences in hitches and help me find the best one for my needs, he even gave me a discount because I was renting a trailer. I asked him if he had something to test my trailer lights with, thinking he had a handy little tester I could borrow. Although he had no tester without hesitation he trudged through knee deep snow, cleared snow off of a trailer, helped me back my truck up, hooked me up and tested my lights hook up for me. Even though it was a rough morning everybody was smiling. I will definitely return.
These guys really do try hard to please. Storage is very secure with every unit having its own alarm! Is that even a thing? Makes me sure this is the place to store my mothers goods before the rest of the family is done going through them.
Great staff that makes moving just a bit easier. Store is clean. They have a large selection of trucks and trailers available to rent. They also carry helpful items for moving/packing. They are quick but the rental and return process can take a bit of time. It seems that is common at any rental place I have ever been to, so it's just part of the process in my opinion....great store for the Billings Heights.
Came here to get propane on a Tuesday night 3/28/17 at 6:30 no one inside of U-Haul no one outside waited 5 minutes then someone comes out of the store and says he has to unhook two trailers before he can help me .......Obviously U-Haul does not Care enough about their customers to have more than one person working a shift....
Best uhaul location I've ever seen. Employees work hard but are stretched too thin
U Haul Moving Storage In The Heights is a US Moving Company based in Billings, Montana. U Haul Moving Storage In The Heights is located at 1145 W Main St, Billings, MT 59105, USA.
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