Wonderful and very patient staff. They made the experience from check out to check in enjoyable. The RV was clean and well maintained. Thank you for a wonderful vacation!!
Good people - Excellent service and support
Best customer service out of all the rental places we went too.
Rip-off! Stay away from them.
I had never rented a camper before. They helped me out and were available when I called with questions about the equipment. A mistake was made while making my reservation but they took care of it and went above and beyond to take care of us. Rented a 25' trailer and an SUV to pull it. The camper was pretty basic but nice. Unfortunately the level meters that monitor the grey water and fresh water failed to work correctly which led to some anxiety and inconvenience for one night, and the entertainment system was dead, thus only 4 stars. But everything else went great and we really enjoyed our trip.
Poor service
I rent the camper trailer from them. The trailer light plug came off when I was driving on the highway. I don't think I was responsible for the damage but I bought them a new plug anyway. I stated the issue clearly when I returned the trailer. The clerk said "OK, just wrote done the issue on the comment area." and ACCEPTED my new replacement part , not mentioned anything about repairing fee. However, one week later , they took $476.88 from my deposit. Called them and they said they need to replace the whole cable but not only the plug and the cable costed them almost $400. LOL, even a 12-year-old kid know how to replace the plug without removing the whole cable. Even it needs to be replaced, a 20' cable with plug sale @$40 online or at any local store. These guys own an auto shop. So, they know exactly how much it costs.They just steal your money from your deposit!
Happy Campers is a US Point Of Interest based in Billings, Montana. Happy Campers is located at 2110 1st Ave N, Billings, MT 59101, USA.
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