Joe and the staff at Heights Car Care are truly top notch! We were traveling to Billings from Bozeman for a little vacation when we suddenly blew a CV joint all over the road. With bearings and twisted metal flying everywhere, it was apparent that our Chevy Impala was going nowhere. Fortunately, it happened close to Billings. I’m sure that you can imagine the frustration and dismay that many have experienced when attempting to find a shop open on a Saturday. As we began to give up and accept the possibility that we could be staying there until Monday or Tuesday without a car and ruining our vacation, we made one final call. To our amazement a friendly voice actually picked up on the other end and said those 3 magic words, YES, WE’RE OPEN! Relieved, we called a tow company and had our car towed to Joe and his staff at Heights Car Care. (I would recommend telling, and maybe even writing down Heights CAR CARE to the tow truck driver a few times.... they have a habit of towing to the wrong place). Heights Car Care worked with us during all of the logistical headaches and were there every step of the way.
My only small complaint was that the day I was called that it was ready - I showed up and they had 2 guys watching the shop who didn't work there and I had to wait for someone who did. I understand things happen though .. And would be willing to trust them again with my car. It has run fantastically since the repairs!
Took my car in and Joe was very professional, helpful, and prompt! I believe they diagnosed the problem efficiently, affordably, and did what they could to get me my back-ordered part in a very reasonable amount of time.
I have finally found a place that I trust! I trust them with all repairs, as well as charging me a fair price for the work that they do. Joe and his staff are friendly, extremely professional, and consistently reliable with both their customer service skills, and car care. They are understanding and very flexible with my schedule. Which is a hard quality to find in the auto service industry. I have had two major repairs done on my car, and each time I have not been disappointed with their work. They have gained a loyal long term customer, and if anyone ask me where I take my car or who I recommend? I am happy to say Height Car Care.
I had an urgent need for my snow tires and these guys worked hard, hustled, and got it done! Thank you Josh & Joe! I’m so happy to have found a shop with responsive hustle!
I was driving from Florida to WA state and had two nails lodged in my tire on the way there. Thankfully we came across Billings and into Joes shop. Not only was the staff extremely friendly and helpful, they were quick and efficient. Haven't had any issues, and the prices weren't half bad. Thank you Joe, and to your wonderful staff.
The owner, Joe greeted us with a smile and worked with us to get our car in right away, even though there was quite a line up before us. Joe truly saw our bind and approached the situation empathetically and professionally. They even came in on a Sunday to help get our car back up and running right in time for our trip home. Joe not only came in to help make the repairs himself, but also is well connected and was able to get a new CV Joint for our specific car on a Sunday. This in itself was epic! I have never seen that done before. He even vacuumed our car and performed a full inspection. With overtime pay and the work that Joe put in, we were expecting to pay an arm and a leg. But actually I was shocked at the final price. Joe was more than fair and the price we paid was a lot less than we expected. I would recommend Joe and his staff at Heights Car Care to anyone in or around Billings or surrounding areas. Now that it has been about a week since this debacle, I can say with confidence that Joe performed solid work. Our car is still performing beautifully and the repair seems rock solid. Thank you so much Joe and Heights Car Care! We owe you one.
Heights Car Care is a US Car Repair based in Billings, Montana. Heights Car Care is located at 1320 Main St #1, Billings, MT 59105, USA.
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