Most disgusting place I've ever seen. There were stains on the chairs, bed, and the bed sheets. There was a hole cut in the bathroom door to get past the toilet. The towel rack was falling off the wall. The shower had black grime all over it. The lamps next to the bed weren't plugged in and there were no outlets near them. There also wasn't any parking so we had to park on the street. Breakfast sucked.
My bf and I stayed here for one night while driving across country.
I recently booked a room online for me and my wife. We got a pickup service from the motel. When we reach the motel, it was clean though not a big one. The staffs were helpful and the room was clean and neat. we had a good night sleep and a nice breakfast in the morning. Over all good and will come again when in billings.
Very nice front desk staff and comfortable and clean, but slightly outdated room. Pet friendly was a huge plus, we paid an extra $10 to have our cat stay with us. Showerhead was leaky. Cute little balcony would have been nice for a morning coffee. Was very excited in the morning to find they had almond milk for my cereal. A bit off the thruway (about a mile), but we navigated and parked a 22 foot truck with car in tow without issue.
The room does have a smell but it isn't a bad smell. The room also has a lot of mismatch furniture but I don't find that a problem I'm not here to spend to long in the hotel.
I booked a room after being stranded from our car breaking down. The room was nice and staff was too. However the room got double booked and at 4:30 in the morning two gentleman walked in on my husband two kids and I. I asked for my money back in the morning and they said they would give it back. She then also told me she saw that there had been smoking on the balcony (I was unaware that we couldn't and talked to her and she said that was fine just don't anymore and she wouldn't charge) a week after staying I got charged for the room. I then called and was informed the managers decision was to Charge us for the room and not for smoking. When I was originally told that is was a warning no more smoking and no charge and money back. Then was also informed they had to refund the rooms in both sides of us because we were then up and "loud" on the balcony until 6 am. I said yes we were up and apologizing to the men who felt terrible for walking in on us. She said sorry but we will not refund the room. If we do then we will charge for the smoking....
On the other hand if you are planning a family vacation where you are going to stay at the hotel during the time then it might not be the best option.
The staff was very helpful. I called early to let them know that we would be later than the time they had said for check in. The young lady told us if we just let her know what time we will be here by they will wait to close down The office. I've never stayed somewhere that doesn't have 24 hour staff but they were willing to accommodate staying later for us which was appreatied.
I would say if you are looking for a night or two to stay and are not planning on sticking in your hotel room all day it's pretty good deal.
Just felt unsafe and management accommodated everyone else in the matter except us. I realize that yes we did smoke on the balcony but she said there would be no charge and the room would be refunded and now it has changed. Ugh
Western Inn Motel is a US Lodging based in Billings, Montana. Western Inn Motel is located at 3311 2ND AVENUE NORTH, Billings, MT 59101, USA.
Please contact with Western Inn Motel using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Western Inn Motel opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Billings