I called top tech to determine if we could reach an agreement to resolve the issue. Darin was rude and told me that he was not going to reimburse me any of the cost. That I should have brought it back to them for the repairs. I had already paid someone to start the work, I wasn't going to pay them and then and bring it back to Top Tech to have them do a bad job the second time. If it had only been one thing that would have been different, but all the work they did was bad or I was charged and they didn't even do the work. I told him I was going to file a complaint with MT DOJ and go to small claims court if we couldn't come to an agreement. He told me to bring the pictures with me to court and he would see me there.
I brought the vehicle to another shop to have the manifold work done. When the shop began the work they contacted me to tell me that the head is leaking oil and antifreeze and that the oil pan is leaking had had not been repaired and the transmission work had not been completed either. He took pictures of all of the leaks and it was obvious that the leaks had been happening since the original work done at Top Tech.
CHECK the BBB Site They have multiple complaints and D+ rating. Top Tech automotive charged me for repairs they didn't do. They said that they fixed the valves and machined the head; they also "repaired" an oil leak. The service took 14 days to "complete." They kept running over on their estimated completion date. I had multiple conversations with Darin the owner and he keep apologizing for the bad customer service. When I drove the Jeep away from the shop the radiator house blew off because they had used bad parts to install it. During the work they cracked the exhaust manifold. I brought it back to them because Darin said they wanted to check the work. He gave me a quote for the manifold repair and said they checked all of the work and everything else look good.
When he took the head off the gasket was installed upside down. He checked the head and the head has not been machined properly and will need to be redone. The 10 of the 12 valves are leaking and had not been repaired as quoted.
Top Tech Automotive is a US Car Repair based in Billings, Montana. Top Tech Automotive is located at 1270 Lockwood Rd, Billings, MT 59101, USA.
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